Senior Account Manager
Joy Welborn is responsible for leading all efforts involving billing operations for Mid-Size Laboratory Accounts. Joy is accountable for streamlining effective billing processes across multiple markets. She has a proven ability to perform strategic planning and prioritizes activities to ensure client satisfaction. Joy’s practical approach to resolving any challenge is recognized through improved metrics and overall enhanced reporting. With over 10 years’ experience, Joy is proficient in quality assurance and has excellent analytical and problem solving skills. Joy is also a member of the American Association of Healthcare Administrative Management (AAHAM) and the American Health Information Management Association (AHIMA).
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